Return & Refund Policy

If you wish to return an item, please contact us first to arrange the return.

Customers are responsible for the cost of returning items. We strongly recommend using a tracked and insured delivery service, as we cannot be held responsible for items lost or damaged in transit when being returned.

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Once we receive your returned item, it will be carefully inspected. To be eligible for a refund, the item must be returned in the same condition as supplied, unused and undamaged, with all original components included.

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If the item is not returned in its original condition, or has been used, altered, or damaged, we reserve the right to refuse the refund or make a deduction to reflect any loss in value.

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If your return is approved following inspection, we will initiate a refund to your original method of payment. The refund will be processed within a reasonable timeframe, and funds will appear in your account according to your payment provider’s policies.